Having a Samsung tablet not chargingcan be frustrating and inconvenient, leaving you unable to use your device or worrying about a drained battery. However, there's no need to panic!
We will provide you with practical solutions to tackle this issue head-on. By following these steps, you'll be equipped with the knowledge to troubleshoot and resolve the problem, allowing you to get back to using your Samsung tablet without any charging concerns.
If your Samsung tablet is not charging or your charger isn't working, there are several things that you can try to resolve your issue. The most common reasons for a Samsung tablet not charging are a faulty cable, charging block, charger cable, or adapter; dirt or debris in the charging port; third-party apps interrupting the charging process; or a software update is required. Here's a step-by-step process to fix the problem and get your tablet charging again.
The first thing you should check is whether the issue is related to your charger or charging cable.
Are you using an official Samsung charger?
Official Samsung chargers have been specifically designed to maximize charging efficiency. If possible, you should use the charging block that came with your device and an official Samsung cable. Most phone chargers and cables look the same, however, there can be a huge difference in their quality and charging speed. If you're not using an official charger, please check that you are not using counterfeit accessories.
It's important to use genuine Samsung chargers and cables to ensure compatibility and optimal charging performance.
Check for damage
Inspect your charging block and cable for any signs of damage. Look for frayed wires, bent connectors, or any physical damage. If you notice any issues, stop using the charger immediately.
Try using a different charging block and cable
Even if you can't see any physical damage, try using a combination of different charging cables and plugs to see if this solves your issue. Sometimes, the problem can be with a faulty charging block or cable. You can also try using your charger to charge a different device. If you find that the issue is with your charger, you can purchase a new one from our accessories page.
Connect to a different power source
Try connecting your charger to a different power source. For example, try charging your device from a power socket rather than from a laptop or PC. This can help determine if the problem is with the power source or the charger itself.
You can use Samsung Members to run a test on your battery and charging port. This will check for any issues with your hardware that may be causing the charging problem.
- Open the Samsung Members app on your tablet.
- Tap on "Get help."
- Select "Interactive checks."
- Tap on "Battery and Charger/USB" to check your hardware.
Running this test can help identify any potential hardware problems that may be preventing your tablet from charging properly.
The charging port on your tablet can become clogged with dirt, dust, or debris. If there are foreign materials inside your charging port, this can prevent your charging cable from connecting properly with the charging contacts.
Follow the steps below to clean your charging port:
- Turn off your tablet.
- Look inside the charging port. You may need to use a torch to help you. If you can see any debris in the charging port, especially over the charging contacts, the charging port needs cleaning.
- Gently blow into the charging port to remove any debris.
Please note: you should not insert any objects into the charging port to clean it. This can result in damage to the charging port.
If the charging port is still clogged, take it to a professional to be cleaned.
If your device detects that there is water or moisture in the charging port, it will not charge. This is a safety measure to protect the device from damage and corrosion.
If your device detects that there is water in the charging port, it will display a waterdrop icon on the screen. If you see the waterdrop icon, leave your device to dry before using it. You may be able to speed up the drying process by gently blowing into the charging port.
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If the waterdrop icon has not disappeared after a few hours, try turning your tablet on and off. If the icon remains, you can try clearing the cache for the USB.
- Open the Settings app on your tablet.
- Tap on "Apps."
- Tap on the options icon.
- Tap on "Show system apps."
- Scroll down and tap on "USB settings."
- Tap on "Storage."
- Tap on "Clear data" and "Clear cache."
Once you've cleared your cache and data, try charging your tablet again to see if this has resolved your issue.
If your tablet still has a charge remaining, you should try restarting it.
- Turn off your tablet.
- Plug in the charger.
- Turn the tablet on again.
Restarting your tablet can help refresh the system and resolve any temporary glitches that may be causing the charging problem.
Safe mode lets you run your device using its basic interface, with simplified menus and without most third-party applications. Starting your device in Safe mode can help determine whether a third-party application is affecting the charging of your device.
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- Turn off your tablet.
- Hold down the power button to switch the device back on. As the device is starting up, hold down the volume down button until the home screen appears.
- Safe mode will now display in the left-hand corner of your device.
- Try charging your device again. If it is now charging, it is likely that a third-party application is affecting your device, and you should continue with step 7. If it still isn't charging, try another one of the solutions provided in this article.
Exit out of Safe mode by turning your device off and then on again, and then open one app every half an hour. If the issue occurs during that time, that may be the app causing the problem. Once you have identified the problematic app, uninstall it and report the issue to the app developer. If the issue persists, try another one of the solutions provided in this article.
Samsung regularly releases software updates that can solve a range of software-related issues, including charging problems.
- Tap the Settings app on your tablet.
- Scroll down and tap on "Software update."
- Tap on "Download and install."
- Your tablet will search for available updates. If an update is available, tap on "Install now."
Keeping your tablet's software up to date can help resolve any software-related bugs or glitches that may be affecting the charging process.
If you have a case or cover on your tablet, it may be preventing it from charging correctly. Remove the case or cover and try charging your device again to see if that resolves the issue. Sometimes, the case or cover can interfere with the charging connection.
If there is damage to your tablet case or screen, it may affect the performance of your device. You should also check the charging port for any signs of damage.
Place a charging cable into the charging port. It should fit tightly into the port and should not wiggle around. You can also use a flashlight to look into the charging port for any signs of damage.
If your charging port is damaged, you can book a repair to get your device fixed. It's best to have a professional examine and repair any physical damage to ensure the safety and proper functioning of your tablet.
If none of the suggestions above resolve your issue, you can book a repair or visit your closest Samsung Service Centre for further assistance. Their trained technicians can provide specialized help and solutions to address the specific charging problem with your tablet.
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By following these nine steps, you should be able to troubleshoot and resolve most charging issues with your Samsung tablet. Remember to always use genuine Samsung chargers and accessories, keep your device and charging port clean, and stay up to date with software updates to ensure optimal charging performance.
First, try connecting your tablet to a different wall outlet. Sometimes, the problem lies with the outlet itself. If that doesn't work, the issue may be with your charger or USB cable. Over time, these components can wear out or become damaged. Try using a different charger and cable to see if that resolves the problem. If necessary, you may need to purchase new ones to ensure a proper charging connection.
Let's troubleshoot the issue with a few simple steps.
- Check the charger and cable- Ensure that your charger and cable are in good working condition. Test them with another device to see if they charge properly. If they don't, you may need to replace them.
- Ensure a secure connection- Make sure the charging cable is securely connected to both the charger and your tablet. Sometimes, a loose connection can prevent proper charging.
- Clean the charging port- Check the port on your tablet for any debris like dust or lint. Use a soft brush or compressed air to gently clean out any obstructions that may be preventing a solid connection.
By following these steps, you can identify common issues that might be causing your tablet to not charge when plugged in.
- Try a Different Charging Cable.
- Check & Clean Your Charge Port.
- Try a Wireless Charger.
- Try a Different Power Source.
- Reboot Your Samsung Device.
- Check for Software Updates.
- Replace the Battery.
These steps can help you troubleshoot and resolve common charging issues with your Samsung tablet.
In conclusion, a Samsung tablet not charging can be a common problem that many users encounter. However, with the right troubleshooting steps, you can identify and resolve the issue.
Whether it's checking your charger and cable, cleaning the charge port, trying a different power source, or updating the software, these simple solutions can often get your tablet charging again. If all else fails, considering battery replacement may be necessary.
Remember, always use genuine Samsung accessories and consult professional assistance when needed. With these tips in mind, you'll be able to keep your Samsung tablet powered up and ready for use whenever you need it.