When choosing a community platform, mobile support is a must. Without mobile support, you might as well not be a part of the community at all. The first time many new members interact with you might be through the web, and that's fine. You should try to get them to use their phones as soon as possible. This is what you should do: Why does this happen? The main reason is that web notificationsare sent to the user in two ways: through desktop notifications and by email.

By Enabling Desktop Notifications

It's hard to get people to sign up for notifications on their phones or tablets. You can see how bad the numbers in these three industries are when it comes to desktop notification opt-in rates.

E-commerce: 0.5-5%

Media: 0.5 – 6%

Financial services: 0.5 – 10.5 %

Also, if the computer isn't on, the delivery rate is lower. This isn't a good idea. The best time for people to click through is between 11am and 6pm. You can't send a lot of chat messages through push notifications on your desktop.

Via Email

People aren't happy with email, either.

As a first step, you can't send messages about a chat to your email. Even if you just write posts, you will end up in the spam folder. People will mark you as spam if you send a lot of messages. As a community grows, the number of notifications is bound to get more and more. Playing around with email notifications is like playing with fire. If enough people mark you as spam, you could be in a lot of trouble that you can't get out of. It's hard to fix a domain that Gmail thinks is spam.

Mobile Notifications

This is why it is suggested that people get notifications on their phones. By downloading an app, people give the app a permanent place on their phones. This means that the app will always be there. Your chat channelssend the most notifications, even though it takes a little extra work to do this.

In the beginning, you should start with the web, but make the switch as quickly as possible if you want to keep your community big and healthy in the long run.

Who Can Use Web Push Notifications?

If you're a marketer who works in travel, publishing, restaurant & delivery, finance, or insurance, you can use push notifications on your website to get more people to go down the funnel.

Push messages, which are sent when new contentis added, have short, clear offers that get people to click, convert, and stay. They don't have to be filled out.

There are times when I work on Google Docs, watch YouTube and think about getting takeout when I see something in the corner of my eye. The alluring offer takes your attention away from what you're doing and sends you to a site that you already know and trust.

For marketers, getting you to where they want you to go is only half the battle. People who know how todo the first part send you into personalized product and content experiences when you get there, which moves you closer and closer to conversion.

Final Words

Browser push notifications can help marketers and eCommercemanagers keep their web push opt-in subscribers interested and make their other marketing efforts more effective.

Web push notifications are now part of a modern marketing strategy. They work well with traditional communication channels like email and SMS, and in some cases, they even beat them.