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How To Fix A Roku TV Remote That's Not Working


Roku TV is a great way to stream your favorite TV shows and movies, but what do you do when your remote stops working? A faulty remote can be a frustrating issue, but fortunately, there are several fixes you can try.

Let's explore some common reasons why your Roku TV remote not working and provide you with seven solutions to get it working again.

Common Reasons Why Your Roku TV Remote May Not Be Working

There are several reasons why your Roku TV remote might not be working. Here are some of the most common:

  • Dead batteries
  • Interference from other devices
  • The remote is no longer paired with the TV
  • A glitch in the system
  • The remote is dirty or damaged

COPYRIGHT_MARX: Published on https://marxcommunications.com/roku-tv-remote-not-working/ by Keith Peterson on 2023-04-06T02:03:56.038Z

Roku TV Remote Not Working? 7 Fixes You Can Try

Roku TV is a popular streaming device used to access various online platforms. The remote control that comes with it is an essential part of the device. However, sometimes the remote may not function correctly, which can be frustrating.

Here are 7 fixes you can try if your Roku TV remote is not working:

1. Replace The Batteries

The first and most common reason why a Roku TV remote may stop working is a dead battery. Try replacing the batteries with fresh ones and check if the remote starts functioning.

2. Restart The Roku TV

Sometimes the remote may stop working due to a glitch in the system. In such cases, try restarting the Roku TV by unplugging it from the power source and plugging it back in after a few seconds.

3. Reset The Remote

If the batteries and restarting the TV did not work, try resetting the remote. To reset the remote, remove the batteries and hold the remote's reset button for about 5 seconds. After this, reinsert the batteries and check if the remote is working.

4. Re-Pair The Remote

In some cases, the remote may stop working because it is no longer paired with the TV. To re-pair the remote, go to the Roku TV settings, select "Remote," and then select "Pair a new remote." Follow the on-screen instructions to pair the remote.

5. Check For Interference

Sometimes, interference from other electronic devices may interfere with the remote's signal. Try moving the Roku TV and remote to a different location, away from other electronic devices.

6. Clean The Remote

Dirt and dust may accumulate on the remote's buttons, causing them to malfunction. Use a soft, dry cloth to clean the remote.

7. Replace The Remote

If none of the above fixes work, the remote may be damaged and need replacement. Contact Roku customer service to purchase a new remote.

5 Ways to Fix Roku Remote Not Working or Not Connecting (Easy Method)

Checking For Interference With Other Devices

One of the common reasons why your Roku TV remote may not work is interference from other devices. If you have a lot of electronics in your home, such as Wi-Fi routers, cordless phones, or baby monitors, they could be causing interference with your Roku remote.

To check for interference, start by turning off all other devices in the room where you are using your Roku TV remote. If the remote starts working again, you know that there is interference from other devices. In this case, you can try moving your Roku TV to a different location or repositioning it in the room to reduce interference.

Another way to reduce interference is by changing the Wi-Fi channel on your router. You can also try changing the frequency on your cordless phone or baby monitor. If none of these solutions work, you may need to contact your service provider for further assistance.

It's important to note that some Roku remotes, such as the Roku Enhanced Voice Remote, use Bluetooth technology, which is less likely to experience interference than infrared technology. If you have an older Roku remote, it may be more susceptible to interference from other devices.

Updating Your Roku TV Firmware

Another reason why your Roku TV remote may not work is due to outdated firmware. Roku releases periodic software updates to fix bugs and add new features. If your Roku TV is not up to date, your remote may not work properly.

To update your Roku TV firmware, follow these steps:

  • Press the home button on your remote to go to the Roku home screen.
  • Go to "Settings" and select "System."
  • Select "System update" and choose "Check now" to see if there is a new update available.
  • If there is a new update available, select "Download" and wait for the update to install.
  • After the update is installed, restart your Roku TV.

Once your Roku TV is updated, check if your remote is working properly. If it's not, try resetting the remote or re-pairing it with your TV.

It's important to note that some Roku TVs may update automatically, depending on the settings you have selected. If you have automatic updates turned on, your TV will check for updates and install them in the background, without interrupting your viewing experience.

Factory Resetting Your Roku TV

If none of the above solutions have worked, you may need to factory reset your Roku TV. A factory reset will erase all your settings and return your TV to its original state. This can help fix any software issues that may be causing your remote to malfunction.

To factory reset your Roku TV, follow these steps:

  • Press the home button on your remote to go to the Roku home screen.
  • Go to "Settings" and select "System."
  • Select "Advanced system settings" and choose "Factory reset."
  • Follow the on-screen instructions to complete the reset process.

Once your Roku TV is reset, you will need to set it up again as if it were new. This includes reconnecting to your Wi-Fi network, signing in to your Roku account, and downloading any channels you want to watch.

It's important to note that a factory reset should be considered a last resort, as it erases all your settings and preferences. Before doing a factory reset, try all the other solutions discussed, including checking for interference, replacing batteries, and updating your firmware.

People Also Ask

Why Is My Roku Remote Not Pairing?

Your Roku remote may not be pairing if it is out of range of the Roku TV, if the batteries are low or dead if the TV is not properly set up for remote control, or if there is interference from other devices. Try moving closer to the TV, replacing the batteries, checking the TV settings, or troubleshooting interference.

Can I Use My Phone As A Roku Remote?

Yes, you can use your smartphone as a Roku remote by downloading the Roku mobile app. The app allows you to control your Roku TV, enter text, and use voice commands.

How Do I Contact Roku Customer Service?

You can contact Roku customer service through their website or by phone. Their website provides live chat support as well as a support page with articles and videos to help you troubleshoot your issues.

Can I Use A Universal Remote With My Roku TV?

Yes, you can use a universal remote with your Roku TV, as long as it is compatible. Many universal remotes are not designed to work with Roku devices, so be sure to choose one that is compatible. Alternatively, you can use the Roku mobile app as a remote control.

How Do I Replace My Roku Remote?

To replace your Roku remote, you can purchase a new one directly from Roku or a third-party retailer. Make sure to choose a remote that is compatible with your Roku TV model. Once you have the new remote, insert new batteries and follow the pairing instructions that came with the remote. If you have any trouble pairing the new remote, contact Roku support for further assistance.


Is your Roku TV remote not working? A faulty remote can be a frustrating issue, but fortunately, there are several solutions to try if your Roku TV remote is not working.

From replacing the batteries to resetting the remote and re-pairing it with your TV, these solutions should help you get your remote up and running again. If none of the solutions work, you can always contact Roku customer service for further assistance.

Remember to also check for interference from other devices and clean your remote regularly to ensure proper functioning. With these tips, you'll be able to enjoy your favorite TV shows and movies without any remote issues.

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About The Authors

Keith Peterson

Keith Peterson - I'm an expert IT marketing professional with over 10 years of experience in various Digital Marketing channels such as SEO (search engine optimization), SEM (search engine marketing), SMO (social media optimization), ORM (online reputation management), PPC (Google Adwords, Bing Adwords), Lead Generation, Adwords campaign management, Blogging (Corporate and Personal), and so on. Web development and design are unquestionably another of my passions. In fast-paced, high-pressure environments, I excel as an SEO Executive, SEO Analyst, SR SEO Analyst, team leader, and digital marketing strategist, efficiently managing multiple projects, prioritizing and meeting tight deadlines, analyzing and solving problems.

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