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5 Important Marketing Metrics You Should Track

Marketing metrics are crucial since they assist businesses decide if campaigns are effective and give insights on how to improve future initiatives. They assist marketers in understanding how their efforts are contributing to their company objectives and informing decisions for improving their campaigns and marketing platforms.

These insights assist a marketing team in determining if it has met its objectives in terms of new customer acquisition, awareness, engagement, sales, lead creation, and other factors. These statistics may also aid with effective decision making to change campaigns in real time if marketing initiatives aren't functioning as intended.

Finally, marketing metrics are the key means by which marketers may demonstrate the influence of marketing and advertising on their firm or organization. This can have an impact on yearly budgets and headcount, making these insights important beyond continuous monitoring and campaign planning.

What Are Marketing Metrics?

Marketing metrics are the tools that marketers use to track, document, and assess their success over time. The measurements themselves vary and might differ from platform to platform. Marketers must focus on their objectives and select the metrics that will measure their achievements and failures. Although there are several operational indicators to monitor, you must focus on what is most important for each campaign.

What Differentiates Online Marketing Metrics From Traditional Ones?

The majority of internet marketing KPIs are trackable automatically. Traditional measures may produce confusing findings since you are not always present in person to witness the consequences. Furthermore, systems like Wrike make it simple to convert that data into visual reports with actionable insights.

Another significant distinction is the variety. Because of the ever-increasing amount of social media applications, content marketing kinds, and virtual ad spaces, there are significantly more digital marketing channels than traditional ones.

However, both are important, and you should never launch a marketing plan without measuring your success along the way.

What Are Customer Metrics?

Customer metrics are the data that you collect about your customers. Client metrics are often represented by numerical scores that describe the outcomes of customer input, such as the average satisfaction level with product or service quality.

What Are Metrics In Social Media Marketing?

What exactly are social media metrics? The data used to analyze the influence of social media activity on marketing campaigns and a company's income is known as social media metrics. These analytics let you analyze how effectively you are achieving your social media goals and give insight into where you can improve your strategy.

How To Establish Key Marketing Metrics?

It all comes down to two key concepts: goals and focus.


For example, if your aim is to boost sales by 5% this quarter, keeping track of the amount of likes on your most recent Instagram post is definitely not your top concern. Select marketing KPIs that are closely related to the intended objective.

Don't forget about strategy. When setting your goals, it's important to consider how you'll achieve them. Which marketing KPIs are best will be determined by the plan you adopt.

In the above example, if you know that BOFU material, such as a blog post about rival alternatives that extensively emphasizes your product, is an important component of your plan, you should track metrics like CTA link hits, page views, and average time on page.


Sure, there are some fanciful numbers that marketers get overly enthused about measuring. After all, we all know that information is power, and it's only reasonable to want to know what's going on in every aspect of your company. However, we know from personal experience that chasing after every measure just because you think you should is time-consuming and counterproductive.

5 Marketing Metrics You Should Track


Examining how much money each channel generates provides a more objective means of determining your most productive channels. (Remember, revenue is not the same as profit; profit is your net revenue after costs.)

Tracking income helps you to begin justifying your continuous investment in successful channels while also allowing you to divert cash from less successful channels to experiment with different strategies.

Cost Per Lead

This metric will assess how cost-effective your initiatives are in terms of generating new leads for your sales staff. This measure will assist your team in determining how much to spend on future campaigns as well as providing insight into your return on marketing investment.

Website Traffic To Lead Ratio

Page views and unique visitor statistics may appear nice in a report, but they don't tell you much. They can help you gauge authoritativeness and thought leadership, but they don't tell you much.

Examine where visitors are coming from – direct, referral, or organic – what they do when they arrive, and how many of them convert into leads and customers.

To determine the quality and readiness of the leads you're generating, define your marketing-qualified leads (MQLs) and sales-qualified leads (SQLs).

Conversion Rate

Monitoring this number informs you and your team about how well your call-to-action buttons are doing. CTAs should be created to entice the reader to take action, which will allow you to establish who is a marketing qualified lead and move them farther down the funnel.

Customer Lifetime Value And Churn Rate

Knowing how many consumers you have is one thing, but how much and how frequently do they buy? And how long will they be a customer?

If you're losing consumers or they're just making one-time transactions, you should improve your post-purchase nurturing. Content marketing entails more than merely wooing leads.

Final Thoughts

Measuring these indicators should be a part of your overall marketing plan. Getting to the people and stories behind the data provides insights that allow you to patch up the leaky funnel and more intelligently allocate investment towards the most effective techniques.

About The Authors

Keith Peterson

Keith Peterson - I'm an expert IT marketing professional with over 10 years of experience in various Digital Marketing channels such as SEO (search engine optimization), SEM (search engine marketing), SMO (social media optimization), ORM (online reputation management), PPC (Google Adwords, Bing Adwords), Lead Generation, Adwords campaign management, Blogging (Corporate and Personal), and so on. Web development and design are unquestionably another of my passions. In fast-paced, high-pressure environments, I excel as an SEO Executive, SEO Analyst, SR SEO Analyst, team leader, and digital marketing strategist, efficiently managing multiple projects, prioritizing and meeting tight deadlines, analyzing and solving problems.

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