5 Marketing Goals in 2021
In general, marketing goals may be divided into five categories: increasing brand recognition, generating high-quality leads, growing and maintaining thought leadership, increasing customer value, and empowering your colleagues to become brand ambassadors.
These are the primary responsibilities of marketing, and they will have a direct impact on your company's ability to recruit — and retain — customers. We'll go over the five primary goals you should think about while developing and implementing a marketing plan in this article.
Your business has a market to conquer, a product to offer, or even a flag to fly. In any case, your major goal is likely to raise brand awareness so that your company is always at the top of the list when consumers are looking for a solution to a certain problem.
Every brand has a personality, a human voice that is shaped by the tone you use, the platforms you use, and the subjects or topics you discuss. Finding out what your brand's personality is and how it sounds are two terrific places to start if you want to improve brand awareness.
Although brand awareness is a difficult statistic to track and analyze, quantitative indicators such as social engagement, organic traffic, blog traffic, and overall website traffic can help you evaluate the impact of your efforts. While they will each tell you something different about how visitors are discovering and interacting with your business, you should notice a rise in traffic as your brand awareness plan progresses.
Your sales team relies on a steady flow of leads to nurture and convert into new clients. Although you aren't their sole source of leads, it's safe to assume that your sales colleagues are counting on you to convert the highest-quality leads from your website into new contacts with whom they can communicate.
There are a variety of ways to capture a website visitor's contact information, ranging from tried-and-true approaches like on-page forms to cutting-edge features like chatbots. However, one of the most difficult tasks a marketer faces is creating high-quality leads that are a good fit for the company.
Examine the patterns among the leads who eventually become clients. Create custom goals and reports, such as multi-touch revenue attribution reports, configure your dashboards, and report on revenue, among other things.
It doesn't matter what business you work in; being acknowledged as an expert in your profession is critical for demonstrating your expertise and credibility. According to a study done by LinkedIn and Edelman, 60% of decision-makers stated thought leadership persuaded them to purchase a product or service they hadn't considered before.
Thought leadership, not to be confused with brand awareness, refers to customers identifying your brand — and the people who work for it — as among the best and most trustworthy in the industry. Brand awareness, on the other hand, is more about ensuring that your brand is heard, seen, and recognized.
The focus of marketing has shifted away from simply generating new business. It's more crucial than ever to delight your existing client base, keep the individuals who depend on your business happy, and, whenever feasible, assist them in promoting you. People who are pleased with your service will not only buy from you again, but will also recommend you to their friends and coworkers.
There's a lot you can do to assist keep and grow your existing clients if that's what you want. Begin by ensuring that you have visibility into each customer, including what they've purchased, and that your database of contacts is up to date.
Internal communications and training employees across the company on the tools and resources they need to succeed when selling or delivering service to clients are becoming increasingly important duties for marketing teams.
Do your coworkers know who your brand's target personas are and what they require at each point of the buyer's journey? It's critical to make sure that all workers have what they need to confidently talk about the company with prospects and customers and become brand ambassadors.
Remember that whatever objectives you set for yourself and your team must have a purpose and help the company as a whole.
Whether it's creating high-quality sales leads or improving your brand awareness, you'll be ready to boost revenue and help your company expand faster in no time.
There are other types of marketing objectives, but the four most common are profitability+, market share, promotional, and growth.
A framework for developing successful marketing goals is SMART marketing goals. Specific, Measurable, Attainable, Realistic, and Timely
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